AI Chatbot & Customer Support Agents.
Agents that answer customers around the clock, in your tone, and hand over to a person when it matters.
- Answers in seconds, day and night
- Trained on your policies and products
- Clean handover to your team
- Timeline
- 3–5 weeks
- Team
- One, end to end
- Ownership
- 100% yours
What you get
Delivered, and yours to keep.
- 01
A support agent for your website, WhatsApp or app
- 02
Answers from your own policies
- 03
Handover to a person, with context
- 04
A dashboard of what customers ask
How we build it
Three steps, 3–5 weeks.
- 1
Map
We gather your top questions, policies and tone, and agree what the agent may do.
- 2
Build
We train it on your content, connect your tools and test it on real conversations.
- 3
Launch
It goes live with your team watching, and we tune it weekly.
Built with
- OpenAI / Claude
- Vector search
- WhatsApp & web chat
- Zendesk / Intercom
- Next.js
A support agent for an online coffee shop.
Ask about an order, returns or which coffee to buy. It checks real orders and hands over to a person when it should.
- Looks up real orders (try HC-1042)
- Answers only from the shop's policies
- Hands tricky cases to a person
Hi, I’m Harbour’s assistant. I can track an order, explain delivery and returns, or help you choose a coffee.
Sample orders to try: HC-1042, HC-1043, HC-1044, HC-1045.
A working demo with sample data. Please don’t enter personal or confidential information.
For your business
Built around your data, your tools and your brand.
Typically 3–5 weeks. We reply within one working day.